Terms & Conditions

1. Introduction

Welcome to Elite Clipping Services, a professional provider of image editing services, including clipping path, background removal, photo retouching, and eCommerce image optimization.

By accessing our website and using our services, you agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.


2. Scope of Services

Elite Clipping Services delivers high-quality photo editing and post-production services for eCommerce businesses, photographers, and agencies worldwide.

Our services include:

  • Clipping Path & Image Cut-Out
  • Background Removal Services
  • Image Masking
  • Photo Retouching & Enhancement
  • Ghost Mannequin / Neck Joint
  • Product Image Optimization for marketplaces (Amazon, Shopify, etc.)

We reserve the right to update or modify services at any time.


3. Orders & Turnaround Time

  • Orders must be submitted through approved channels (website, FTP, or email).
  • Turnaround times depend on image complexity and volume.
  • While we aim for fast delivery, deadlines are estimates, not guarantees.


4. Pricing & Payment Terms

  • Pricing is based on image complexity, quantity, and service type.
  • Custom quotes are provided for bulk or complex projects.
  • Additional revisions or scope changes may incur extra charges.
  • Payments must be completed as per agreed terms before final delivery (unless otherwise agreed).


5. Revision Policy

  • We offer free revisions based on the original instructions.
  • Any changes beyond the initial scope will be considered additional work and billed accordingly.


6. Refund Policy

Customer satisfaction is a priority at Elite Clipping Services.

  • If you are not satisfied, you may request revisions first.
  • If the final output does not match agreed requirements, you may request a partial or full refund.
  • Refund requests must be submitted within 7 days of delivery.
  • Refunds are not applicable if:
    • Instructions were unclear or changed after delivery
    • Work has been approved/finalized
    • The issue is outside the agreed scope


7. Service Level Agreement (SLA)

We are committed to maintaining high standards in all our image editing outsourcing services:

Quality Assurance:

  • Every project undergoes a multi-step quality control process to ensure accuracy and consistency.

Delivery Commitment:

  • We aim to meet agreed turnaround times for all projects.
  • Priority support is available for urgent orders.

Uptime & Availability:

  • Our support team operates year-round to ensure uninterrupted communication and service.

Error Resolution:

  • Any quality issues reported will be reviewed and resolved promptly (typically within 24 hours).


8. Client Responsibilities

Clients must:

  • Provide clear instructions and references
  • Ensure legal rights to all submitted images

We are not responsible for errors due to incomplete or unclear guidelines.


9. Intellectual Property Rights

  • Clients retain full ownership of their images.
  • Final edited files are transferred upon full payment.
  • We may use completed work for portfolio purposes unless restricted by agreement.


10. Confidentiality & Data Security

We ensure strict confidentiality for all files and client data. No files are shared with third parties without permission.


11. Limitation of Liability

We are not liable for indirect or consequential damages, including loss of revenue or business.
Our total liability is limited to the amount paid for the service.


12. Governing Law

These Terms shall be governed by applicable laws of the United States and relevant international regulations where applicable.